Identifying the Components of Organizational Culture in Hospital Environments: A Qualitative Study

Masoud  Saffari; Alireza  Rajabipoor; Elham  Roshanian; Mohadeseh  Karimizadeh; Sajjad  Bahariniya

doi:10.18502/jchr.v13i18.16391

Masoud Saffari Management of organization development and administrative transformation, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
Alireza Rajabipoor Department of Business Administration, Faculty of Economics, Management and Accounting, Yazd University, Yazd, Iran
Elham Roshanian Management of organization development and administrative transformation, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
Mohadeseh Karimizadeh Management of organization development and administrative transformation, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
Sajjad Bahariniya Department of Healthcare Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran

DOI: https://doi.org/10.18502/jchr.v13i18.16391

Keywords: Organizational culture, hospital, nurses, employee performance and productivity

Abstract

Background: Weak organizational culture is one of the main factors of inefficiency in hospitals. Identifying the type of organizational culture of hospitals is an important step in increasing productivity. Therefore, this study was conducted with the aim of identifying the components of organizational culture.

Methods: This qualitative study was conducted in Shahid Sadoughi Hospital in Yazd in 1400. The statistical population included the nurses of Shahid Sadoughi Hospital in Yazd. The sampling method used in this study was purposive and snowball sampling. To collect data, semi-structured interviews were used. The content analysis method was used to analyze the texts using MAXQDA version 10 software.

Results: In this study, 13 experts were interviewed. The results of the data analysis showed that the 11 main components of organizational culture at Yazd University of Medical Sciences are rational, ideological, agreement and participation, hierarchical, constructive, passive, work and open culture, club, stronghold, flexible, Learner, and value orientation.

Conclusion: The identified components of organizational culture can help healthcare managers and policymakers to improve service quality, job satisfaction, and organizational commitment of employees, improve organizational performance, and increase patient satisfaction.