Technology Adoption in Tourism to Deal with Global Health Crisis: A Narrative Review

Ladan  Rokni; Mehdi  Rezaei; Loarre Andreu  Perez; Bogang  Jun; Suh-Hee  Choi

doi:10.18502/ijph.v54i10.20133

Ladan Rokni Asia Contents Institute, Konkuk University, 120 Neungdong-ro, Gwangjin-gu, Seoul 05029, Republic of Korea
Mehdi Rezaei Sogang Future Education Innovation Research Institute, Sogang University, Seoul 04107, Republic of Korea
Loarre Andreu Perez Department of Journalism and Media Studies, San Diego State University, San Diego, CA 92182, USA
Bogang Jun Department of Economics, Research Center for Small Businesses Ecosystem, Inha University, 100 Inha-ro, Michuhol-gu, Incheon 22212, Republic of Korea
Suh-Hee Choi Department of Geography, Department of Climate-Social Science Convergence, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02447, Republic of Korea

DOI: https://doi.org/10.18502/ijph.v54i10.20133

Keywords: Global health crisis; Pandemic; Technology adoption; Tourism

Abstract

Reviewing the research trends of technology adoption in tourism in reaction to the recent global health crisis provides insights into the evolution of the academic discourse of this topic and the role of technology adoption, especially in terms of attaining sustainability. This narrative review was conducted to explore the patterns of technology adoption in tourism in response to the health crisis. The findings reveal a growing scholarly focus on this topic, as well as geographical, methodological, and theoretical concentrations. Technology adoption was seen as the immediate reaction to the crisis and a tool to ensure sustainability by facilitating resilience and recovery after the pandemic. The review highlights the dual role of technology in emergency response and long-term sectoral resilience. However, ethical and structural challenges remain, necessitating better governance of tech integration in tourism.