High-performance team assessment instruments: A scoping review

Tânia Dionísia Ferreira  Oliveira; Soraia Cristina de Abreu  Pereira; Adriana Isabel Alves  Pacheco; Diana Margarida Moreira  Sanches; Denise Antunes de Azambuja  Zocche; Olga Maria Pimenta  Lopes Ribeiro

doi:10.18502/npt.v13i1.20594

Tânia Dionísia Ferreira Oliveira Abel Salazar Institute of Biomedical Sciences, University of Porto, Porto, Portugal
Soraia Cristina de Abreu Pereira Abel Salazar Institute of Biomedical Sciences, University of Porto, Porto, Portugal
Adriana Isabel Alves Pacheco Local Health Unit of Alto Ave, Guimarães, Portugal
Diana Margarida Moreira Sanches Local Health Unit of Gaia and Espinho, Gaia, Portugal
Denise Antunes de Azambuja Zocche State University of Santa Catarina, Chapecó, Brazil
Olga Maria Pimenta Lopes Ribeiro School of Nursing, University of Porto, Porto, Portugal

DOI: https://doi.org/10.18502/npt.v13i1.20594

Keywords: high performance; nursing; instrument; health

Abstract

Background & Aim: Assessing team performance is crucial in developing effective management strategies within healthcare. Therefore, identifying reliable tools that accurately measure team competencies is essential. This study aims to review the existing evidence on valid instruments to evaluate high-performance teams in healthcare.

Methods & Materials: A scoping review was conducted according to the methodology proposed by the Joanna Briggs Institute. The study was based on the PCC framework (Population, Concept, and Context), concentrating on healthcare teams (population), tools for evaluating high-performance teams (concept), and all areas of professional practice (context). The literature search included databases such as CINAHL Complete (EBSCO), LILACS (BVS), MEDLINE Complete (PubMed), PsycINFO (EBSCO), and Scopus. Grey literature was searched on WorldCat and ProQuest Dissertations & Theses. Study selection took place in two stages: an initial screening of titles and abstracts to identify relevant studies, followed by a full-text review of the selected articles.

Results: Initially identified 1,104 articles and selected six for inclusion in this review. Four instruments were recognized for assessing high-performance teams in healthcare: the Mayo High Performance Teamwork Scale, the Ottawa Crisis Resource Management Global Rating Scale, the Trust, and the Team Performance Observation Tool.

Conclusion: The primary contribution of this study was the identification of tools that provide constructive feedback to facilitate the ongoing development of high-performance teams. The implementation of systematic, evidence-based strategies supported by these evaluation tools fosters a data-driven approach to clinical decision-making and enhances the overall quality of care