Role of Hospital Digital Services in Improvement of Clinical Regime of Patients

Abstract

Context: Healthcare supply chain management is the regulation of the flow of medical goods and services from manufacturers to patients. Supply chain management encompasses the planning and managing of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Therefore, it greatly helps material managers to manage through continuous improvement efforts while maintaining the quality of care. Moreover, reinforcing healthcare logistics information technology (IT) architecture immediately leads to more patient satisfaction.

Objectives: This study aimed to develop an architecture for designing efficient software aiding with the management of the healthcare supply chain.

Methods: This study showed the role of digital services in the improvement of the clinical regime of patients by presenting different approaches with distinguishing the main types of hospital logistics, such as physical flow management, food safety, and cold chain management approaches (e.g., “moving forward”), and modeling these components using the solution architecture principles of ITs, such as Business Process Model and Notation.

Results: This study proposed a hospital enterprise architecture by modeling a system to have a base for building a digital catering service that improves the clinical regime of patients.