Usability Evaluation of the Electronic Medical Record of the Rapid Response Team: a Case Study

Mehrdad  Karajizadeh; Reza Nikandish; Omid Yousefianzadeh; Zahra Hamedi; Hamid Reza Saeidnia

doi:10.18502/ahit.v2i2.7991

Mehrdad Karajizadeh Ph.D. in Health Information Management, Shiraz University of Medical Sciences, Shiraz, Iran.
Reza Nikandish M.D., Associate Professor Of Anesthesiology, Anesthesiology and Critical Care Research Center, Shiraz University of Medical Sciences, Shiraz, Iran.
Omid Yousefianzadeh Ph.D. in Health Information Management, Health Information Technology and Management Department, Shahid Sadoughi University of Medical Sciences, Yazd, Iran.
Zahra Hamedi M.Sc. in Medical Informatics, Health Information Technology and Management Department, Shahid Beheshti University of Medical Sciences, Tehran, Iran.
Hamid Reza Saeidnia M.Sc. in Information Management, Knowledge and information science Department, Tarbiat Modares University, Tehran, Iran.

DOI: https://doi.org/10.18502/ahit.v2i2.7991

Keywords: Usability evaluation; Interfaces; Hospital rapid response team; Electronic medical records

Abstract

Aim: This study was conducted to determine the usability of the rapid response team (RRT) electronic medical records (EMRs) system at an Abu-Ali-Sina organ transplant hospital, Shiraz, Iran.

Method: This cross-sectional study was carried out in partnership with 25 direct members of RRT includes nurses and anesthesia technicians who were on the shift during the data collection for two months. To evaluate, the Questionnaire for User Interaction Satisfaction (QUIS) version 7 was used. Data were analyzed by SPSS version 19.

Results: A total of 20 out of 25 questionnaires were obtained. Seven (25.0 %) of 27 sections were higher than seven, and all areas were higher than five. The highest rankings were for 1) reading characters on the computer screen 2) highlighting on the screen simplify task 3) overall reactions: wonderful and learning to operate the system.

Conclusion: This study demonstrates the usability of the hospital RRT for the EMRs system and over the moderate. However, the flexibility and capability of the rapid response for EMRs tool require to be improved.