Investigating Managers' Perceptions of Teaching Hospitals of Shahid Sadoughi University of Medical Sciences in Yazd about Diversity in Crisis Management in 2020

Hasan  Jafari; Mohammad   Ranjbar; Razieh   Montazeralfaraj; Seyed Kazem  Abghary

doi:10.18502/tbj.v20i4.7814

Hasan Jafari Assistant professor, Health Policy and Management Research Center, Department of Health Care Management, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
Mohammad Ranjbar Associate professor, Health Policy and Management Research Center, Department of Health Care Management, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
Razieh Montazeralfaraj Associate professor, Health Policy and Management Research Center, Department of Health Care Management, School of Public Health, Shahid Sadoughi University of Medical Sciences, Yazd, Iran
Seyed Kazem Abghary Student Research Committee, Faculty of Management and Medical Information Sciences, Kerman University of Medical Sciences, Kerman, Iran.

DOI: https://doi.org/10.18502/tbj.v20i4.7814

Keywords: Crisis Management, Crisis components, Perception, Hospital, Hospital Managers

Abstract

Intoduction: Today, due to the diversity of organizational structure and culture, the diversity is one of the basic principle in crisis management.Crisis management consists of six components including flexibility, inclusion, trust, risk perception, adaptability and equity.The purpose of this study was to Investigate the managers' perceptions in teaching hospitals of Shahid Sadoughi University of Medical Sciences in Yazd about the diversity in crisis management in 2020.

Methods: This study was a descriptive cross-sectional analytic type. To collect data from standard questionnaires and reliability it was use before the validity has been a study.because of the limitation of the number of subjects failed and census sampling was used method and using SPSS24 software and the use of statistics to examine the perception of the amount of the descriptive variation in the crisis management component and also such tests, pearson solidarity with the help of variances and independent t-analysis to examine the connection between the administrators and demographic factors were dealt with the perception .

Results: The highest and the lowest level of managers' perception were inclusion and equity (3.37 ± 0.64) and adaptability (3 ± 0.71), respectively. There was a statistical significant difference between crisis management components with work history, age and job type. The highest level of importance was regarded to inclusion and the flexibility of crisis management programs, and the lowest level was related Equity in hospital crisis management.

Conclusion: Employees in diverse positions have different definitions of adaptability in crisis. It is necessary to perform further research and educate hospital manager’s duties.