Barriers to Knowledge Management Implementation at Fasa Health Center: A Qualitative Content Analysis Study

M Farbood; A Yazdanpanah; A Ghavam; A Khani Jeihooni

doi:10.18502/jabs.v11i1.8752

M Farbood Department of Healthcare Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran
A Yazdanpanah Department of Healthcare Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran
A Ghavam Department of Environment, Institute of Sciences and High Technology and Environmental Sciences, University of Advanced Technology, Kerman, Iran
A Khani Jeihooni Department of Public Health, Faculty of Health, Fasa University of Medical Sciences, Fasa, Iran

DOI: https://doi.org/10.18502/jabs.v11i1.8752

Keywords: knowledge management, qualitative research, Iran, barrier

Abstract

Background & Objective: Knowledge growth has been very rapid in recent years. Health centers can implement knowledge management in their organization to improve service quality, reduce costs and time, strengthen relationships among colleagues, and produce knowledge faster by reviewing barriers to knowledge management implementation at fasa health center.

Material & Methodes: In this qualitative study, some managers of Fasa Health Center were selected based on purposive sampling and the study continued until data saturation. Finally, 5 people were interviewed. Information gathering tools were MAXQDA software and data obtained from the semi-structured interview. Content analysis was used to analyze the data.

Results: The findings lead to the extraction of a core theme as barriers to knowledge management implementation that consist of 5 categories: 1- Barrier of organizational structure (with 5 subcategories), 2- Barrier of individual factor (with 3 subcategories) 3- Barrier of Organizational culture (with 4 subcategories) 4- Barrier of information technology (with 6 subcategories) 5-Barrier of management agent (with 4 subcategories)

Conclusion: The results showed that university authorities can provide appropriate culture, motivational factors to accelerate more case finding, expedite electronic health records, disease eradication, better cost management, disaster management, electronic submission of monthly data, eliminating the paper, and increasing staff productivity faster